Terms of service

Terms of Service

Last Updated: June 2026

Welcome to Grace & Glade. By accessing our website, purchasing our products, or using our services, you agree to the following Terms of Service. Please read them carefully.

General Information

Grace & Glade offers handcrafted haircare, skincare, body care, and wellness products. By using this website, you confirm that you are at least 18 years of age or are using the site under the supervision of a parent or guardian.

We reserve the right to update, modify, or replace any part of these Terms of Service at any time without prior notice.

Product Information

We strive to ensure that product descriptions, ingredient listings, pricing, and images are as accurate as possible. Because our products are handcrafted in small batches, slight variations in color, scent, texture, or appearance may occur and are not considered defects.

Orders & Payments

By placing an order, you agree that:

All information provided is accurate and complete.
You are authorized to use the payment method submitted.
Prices and product availability are subject to change without notice.
We reserve the right to refuse, limit, or cancel orders at our discretion.

Shipping

Orders are typically processed and shipped within 48 hours of purchase, excluding weekends, holidays, and circumstances beyond our control.

Once an order has been transferred to the shipping carrier, Grace & Glade is not responsible for delays caused by the carrier, weather events, or other shipping-related issues.

Returns & Refunds

Please review our Return, Refund, and Cancellation Policy for complete details regarding cancellations, returns, exchanges, and refunds.

Product Use & Safety

Customers are responsible for reviewing ingredient information prior to use.

We recommend performing a patch test before using any new skincare, haircare, or body care product.

Discontinue use immediately if irritation occurs and consult a healthcare professional if necessary.

Grace & Glade products are not intended to diagnose, treat, cure, or prevent any disease. Statements made on this website have not been evaluated by the U.S. Food and Drug Administration.

Limitation of Liability

To the fullest extent permitted by law, Grace & Glade shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from the use of our website or products.

Our maximum liability shall not exceed the purchase price of the product giving rise to the claim.

Intellectual Property

All website content, including logos, product names, images, graphics, descriptions, and written content, is the property of Grace & Glade and may not be copied, reproduced, distributed, or used without prior written permission.

Privacy

Your privacy is important to us. Personal information collected through this website is used solely for order processing, customer service, and business operations as described in our Privacy Policy.